ITIL Lifecycle Publication Suite: Service Strategy WITH Service Design AND Service Transition AND Service Operation AND Continual Service Improvement |
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Author:
Office of Government Commerce
By The Stationery Office Books
Average Customer Rating:     
List Price: £299.00
Our Price: £220.00
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Binding: Paperback Dewey Decimal Number: 658 EAN: 9780113310500 Format: Box set ISBN: 0113310501 Label: The Stationery Office Books Manufacturer: The Stationery Office Books Number Of Items: 1 Number Of Pages: 1343 Publication Date: 2007-05-30 Publisher: The Stationery Office Books Studio: The Stationery Office Books |
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    If you are serious about ITIL .... read on, 2008-10-31 Comment: If you are serious about ITIL and you're taking the exams, then these are the books you need to read (obviously!). I bought the suite of books just because they are better value together rather than separately. If you are specialising in different fields: change, problem, incident management then you'll probably buy the relevant book for that area, but I do think to get the whole picture you or your company should invest. They are helping me with my exam studies since I am serious about progressing through the modules. They are good quality, but when it comes to hauling them around the place, you'll need to buy a wheelbarrow, no kidding they are heavy! All round, personally they are a good investment for me. My Service Transition book is looking tatty already and is filled with notes whereas the rest of them look brand new (this will change shortly). New v3 exams are starting to hit the training market place as we speak.
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